Complaint
Posted 11/24/2020
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1 Review
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0 Answer
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Trustlinker since 11/24/20
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HENDERSONVILLE, TN
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DO NOT USE THIS COMPANY
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We contracted a partial truckload move, from FL to TN, with Unique Vanlines in Tarzana, CA. We were treated horribly - their employees are the rudest we've ever dealt with - and their service was nonexistent. The stole two items and broke numerous... Read More »
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Complaint
Posted 8/1/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/01/18
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MIAMI, FL
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unique van line sucks
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I hired WePack who outsourced the move to UniqueVanLines for my move from Indy to Miami.
The only good thing about this was the initial phone call with the salesguy Arthur. He assured me over the phone that all my stuff was 100% insured and that... Read More »
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Complaint
Posted 9/9/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/09/17
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HOUSTON, TX
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WHERE'S MY STUFF
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I am beyond frustrated with Unique Van Lines. I contracted with Assurance Van Lines who sub-contacted to Unique to move things from mom's house in Ohio to Houston. Contract states "delivery may take 1-21 business days (1001-1500 miles, 2-8 days).... Read More »
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Complaint
Posted 8/31/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/31/17
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BOULDER CITY, NV
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Never Unique Van Lines again
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I got several quotes from different moving companies to move from the South of Florida to Nevada. The one that jumped out was a nice young man from California Van Lines.
After listing all the items that had to be shipped we added a safety margin... Read More »
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Complaint
Posted 7/29/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/29/14
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BEDFORD, TX
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Check their BBB rating. A most horrible experience!
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This is by far the worse, un-caring, non- professional, irresponsible company I have ever dealt with! A loss of 25 articles meant nothing to them. Alack of compassion, never returning phone calls, poor customer service, and totally irresponsible m... Read More »
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Complaint
Posted 12/31/2012
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1 Review
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0 Question
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97 Profile Views
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0 Answer
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Trustlinker since 12/31/12
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Boca Raton, FL
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I agree, this company is NOT the one to go with!
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I have moved over 15 times in my life and this is probably the worst experience I've had. I'm not saying that it was completely horrible, but about 80% bad. Where to start?
Let's start with the good. The movers were very friendly and helpful. O... Read More »
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Complaint
Posted 9/27/2012
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1 Review
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0 Question
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104 Profile Views
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0 Answer
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Trustlinker since 09/27/12
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Review
Posted 6/6/2012
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1 Review
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0 Question
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152 Profile Views
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0 Answer
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Trustlinker since 06/06/12
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Thanks for the Smooth Move!
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Hi, Karin!
Hope all is well with you as your busy season starts.
Thank you for all the help you were during my move from Colorado to Ohio.
The guys loading and unloading did a very commendable job.
Thank you for intervening when I needed your hel... Read More »
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Review
Posted 5/30/2012
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1 Review
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0 Question
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171 Profile Views
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0 Answer
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Trustlinker since 05/30/12
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Excellent Moving Company
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I moved from Miami to Fort Lauderdale. They were quick, punctual and stress free experience. Unique Van Lines team was amazing. Thank You!
Read More »
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Review
Posted 5/7/2012
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1 Review
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0 Question
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177 Profile Views
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0 Answer
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Trustlinker since 05/07/12
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UNIQUE TOPS THEMSELVES !
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This is the second time Ive used Unique and as good as the service was first time around they managed to top it.
They have done moves for me from Miami to New York and to Ct. during a snow storm and went out of there way to deliver.
I highly recom... Read More »
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Review
Posted 5/7/2012
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1 Review
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0 Question
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173 Profile Views
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0 Answer
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Trustlinker since 05/07/12
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Thanks for Unique!
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In the last few month I have been in a process of moving from FL to Ohio.
The hard part was to choose the right company, specially when you getting dozen phone calls every day and hearing horror stories about the moving industry, and company keep... Read More »
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Review
Posted 11/10/2011
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1 Review
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0 Question
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197 Profile Views
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0 Answer
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Trustlinker since 11/10/11
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Review 11/10/2011
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i went online and ask for quotes as that was my first time moving cross country.
(FL to NV)
I was contacted by 10 companies, Karin was the only one who really took her time, went over each and every small details with me.
I really got the feeling... Read More »
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Review 10/6/2011
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Well as you can see Unique Van Lines emailed back from my post I wrote. Everything in there was a big lie!!!!! HMMMM..... I wonder who wrote that, maybe KARIN who is suppose to be out of the country. They all play little games. And no never once... Read More »
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Business's response - by Unique Van Lineson 10/7/2011
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Ms. Kathryn Stalker did a contract with Unique Van Lines for the up coming move from Tampa, FL to Staten Island, NY, Ms. Kathryn Stalker move took place on September 25, 2011, When we do a contract we send to the customer a order for service were... Read More »
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Review
Posted 8/19/2011
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1 Review
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0 Question
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254 Profile Views
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0 Answer
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Trustlinker since 08/19/11
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Review 8/19/2011
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I have never used a moving company before and I called so many places to get quotes. I went on line and read reviews and searched in hopes to find a company that I would be able to trust. After researching I decided to go with Unique Van Lines. Th... Read More »
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Complaint
Posted 7/12/2011
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1 Review
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0 Question
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237 Profile Views
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0 Answer
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Trustlinker since 07/12/11
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Review 7/12/2011
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They never even showed up. Told us they would call the day before to schedule a time. They did and scheduled for between 9 am and 2 pm. Well after getting the run around all day about how the trucks broke down, the trucks are stuck in Gainesville,... Read More »
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Review
Posted 3/2/2011
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1 Review
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0 Question
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259 Profile Views
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0 Answer
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Trustlinker since 03/02/11
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Review 3/2/2011
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Dear Unique Van Lines!
We want to thank you very much for moving our client Mr. Michael Alexander in such a short notice.
When we first saw the house at Bel Harbour Islands, that was closed for over 10 years we could not imagine that any one is... Read More »
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Review
Posted 2/28/2011
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1 Review
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0 Question
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212 Profile Views
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0 Answer
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Trustlinker since 02/28/11
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Review 2/28/2011
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to unique van lines
i would like to thank you for the exelent services . its been a plesure working with your company from the beggining until the end. when roger contact me with the estimate he was very kinde and make sure to explan everything t... Read More »
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Review
Posted 2/14/2011
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1 Review
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0 Question
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238 Profile Views
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0 Answer
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Trustlinker since 02/14/11
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Review 2/14/2011
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First of all, please don't trust these bastard liars, abusive and thieves people that the only thing they would do is a horrible job starting with customer service and ending in stealing your belongings just like they did to my family.
I used thi... Read More »
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Complaint
Posted 12/10/2010
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1 Review
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1 Question
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392 Profile Views
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0 Answer
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Trustlinker since 10/10/10
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Review 12/10/2010
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IF you think you wanna use this company DO NOT DO IT!!! We used them October, 2010!
Unless you want to be told one price as a quote, only to have it changed on moving day, because the person on the phone half heard your requirements, told you wh... Read More »
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Review 10/15/2010
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I worked with Unique Van lines a few months ago. I have rarely come into contact with a more shady and difficult company. Many of my friends and I used them as we moved away from med school at UM and all of us have had problems. They broke a ton o... Read More »
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Business's response - by Unique Van Lineson 10/18/2010
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First we would like to take this opportunity to apologize for any inconvenience during the customer's relocation. When the customer contracted Unique Van lines for his relocation, he did not purchase a full coverage insurance for his belongings. O... Read More »
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