Complaint
Posted 3/10/2017
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106 Reviews
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8 Questions
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1177 Profile Views
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211 Answers
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Trustlinker since 06/07/08
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Redlands, CA
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Bait & Switch
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Went on site and got offer for zero points, zero closing costs and 3.25% rate on mortgage from a lender called Home Point Financial. Called Home Point to follow up and got Dennis Moore who asked a bunch of questions (my credit is over 825, we have... Read More »
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Review 4/28/2011
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My credit card was charged $400 AFTER I was denied a re-fi loan, BEFORE an appraisal of my house was ever scheduled. It is basic business ethical practice that one is charged only AFTER a service is provided. The erroneous transaction tied up my c... Read More »
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Business's response - by Executive Relationson 7/13/2011
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Dear Rebecca C. -Thank you for taking the time to write a review about our company. We sincerely apologize for any inconvenience you may have encountered during your loan request. The appraisal fee is authorized at the time the loan is originated.... Read More »
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Review 4/26/2011
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I was going to refinance my home with Lending Tree. The agent appeared to be very informative, and all went smooth. However, I changed my mind, and left him a voice mail message, the next business day, stating such, and followed it up with an emai... Read More »
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Business's response - by Executive Relationson 4/26/2011
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Dear Janice F.: We appreciate your time in submitting a review regarding your recent loan experience with our company. Each borrower’s financial goals and objectives differs and is unique. An analysis of a borrower’s credit profile, fico scores, p... Read More »
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Review 4/1/2011
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Very poor experience so far. The upfront promises were great, but the refi experience has been horrible. Loan of 215k, their own appraised value of 480k on my home currently financed with Bank of America. Thats 265,000 of equity and I am a combine... Read More »
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Business's response - by Executive Relationson 4/26/2011
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Dear Noelle S. – We appreciate you taking the time in providing a review regarding the service you received from our staff. It is always our intention to provide every borrower with an exceptional loan experience and sorry this has not been the ca... Read More »
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Review 3/1/2011
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Lending Tree Loans was such a positive home buying experience. My agent was very knowledgeable with the process throughout the transaction and made me feel very comfortable. I had NO surprises at all. I've bought many homes in the past and this wa... Read More »
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Business's response - by Executive Relationson 3/2/2011
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Minh:
Thank you for taking the time to share your experience with Home Loan Center, Inc. dba LendingTree Loans. LendingTree Loans was built on a solid foundation of excellent leadership bound by a mutual goal; to provide every customer with an... Read More »
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