|
|
Review 10/29/2010
|
I have just recently purchased an iBUYPOWER Gamer desktop from newegg.com. (10-15-10) This computer worked correctly straight out of the box. Except for one problem....the onboard NIC card was inop. I called up their customer service and was connected with a very helpful individual named Tony.
Tony worked with me over the phone for almost 30 minutes, never complaining once. He was very helpful. Long story short I was diagnosed with a faulty NIC card. Instead of having the computer sent back, I was asked if I would like a replacement card sent to my home address. I am technically computer proficient so installing a NIC is easy. I had the new card in my hands in less than 3 days, installed and working flawlessly.
I would highly recommend this company to anybody I know. They have quality service and quality machines. If you check the BBB before any big purchases like I do you might see some derogatory comments about iBUYPOWER. While I am not asking you to discount them, remember there are more good comments than bad. iBUYPOWER has a customer for life and I will be buying all my future PC's from them.
My only complaint is a small one. I wish that they would send some better documentaion or user guides with their machines.
|
|
|
|
|
|
|
|