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Warranty a joke
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Our purchase was just fine for about 10 months, when the computer just stopped working. We shipped it back to iBuyPower well before the warranty period expired. It has now been three months and they finally called yesterday to tell us they decided that the video card needs to be replaced. They tell us, however, that the identification number on the video card has been scratched out, so that they will not replace it under the warranty. How, I wonder, did it get scratched out since we did not do it, nor could we have any possible benefit from doing so. They tell us that we will need to buy a new one for $500. From reading the other reviews, apparently other things like this seem to happen when the company has the product back in its own hands. I have to agree with others: DO NOT BUY FROM THIS COMPANY.
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