Chieh L.'s review of PC Planet Systems, LLC

PC Planet Systems, LLC

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Customer Reviews & Ratings
Complaint Posted 5/6/2011
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Review 5/6/2011
Dear All, I ordered my motherboard on 04/23/2011 with UPS/Fedex. I never get a tracking number for my order even I emailed them for the info. They only respond my ordered has been shipped. During the days, I tried all the numbers I could find online to contect them, but the numbers only went to voice mail. Today is May 6th, and I still have not received the mother board and have not received the tracking number. I am writing this consumer speech to allert buyers to beware of this merchant. Consumers have the right to know how this company conducts business. Thanks for reading -Roger
 
 
Business's response - by sperezon 5/6/2011
This customer ordered a motherboard that has been discontinued from the US Market his order was processed on April 27th, OUR WEBSITE CLEARLY SPECIFIES THAT UNITS SHIPS WITHIN 5 TO 8 BUSINESS DAYS, His order has been shipped out Already, We do not send tracking information over the email, the tracking information is posted in this customer account with a link to check the progress of the package through ups His Product shipped out through UPS Ground, To: Chieh Luo *****S. Emerald Ave. Chicago, Illinois 60616
 
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Additional Business Information
Hours   Monday Through Friday 09:00 AM PST 05:00 PM PST Live Online Support 24/7 Phone   (877) 278-9108 Address   2973 Harbor Blvd. Suite 379
Costa Mesa, CA 92626
Website   http://www.pcplanetsystems.com Email   info@pcplanetsystems.com
Contact   Sandy Perez Other  
 
 
 
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