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Long Delay for Orders
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The customer service of this company is horrendous. We have been placing orders with Nature's Flavors for over a year and they are always backlogged. When we call, they can't seem to locate our orders and never ship the orders on time. As a manufacturer, we are actively seeking another vendor for our flavors. I think the ownership prioritizes all their time and resources on sales and marketing does not invest in their customer service or operations. I'd advise using another flavor company.
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